> For the complete documentation index, see [llms.txt](https://spino.gitbook.io/spino/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://spino.gitbook.io/spino/coming-soon-v1.4/ticket-system.md).

# Ticket system - NA

Commands for our ticket system

## Set category for tickets 

Sets the category for tickets to move to when made.

```
>setcategory Channel ID
```

{% hint style="info" %}
 Tickets will not work without a set category.
{% endhint %}

## Who should see your tickets and be able to close them?

Set a role to see your tickets such as support team.

```
>setrole roleID
```

## Create tickets

To create a ticket

```
>new reason
```

## Add users to tickets?

Staff can add users to the ticket if needed

```
>useradd userID
```